Hello and welcome! 


I'm Charlotte and I love helping small food companies grow through improving their supply chain.


Seriously, what's not to love about food start-ups?! Someone's spent months devoting all their time, energy and more into creating something that is (hopefully) delicious.


There's a lot more involved in selling a food product than the majority of people realise, such as packaging print run sizes, fines for late deliveries and the detail of barcodes to name but a few. The good news is that a lot of people have already been through this process!


After spending three years working in supply chain for a large & corporate chocolate company, I moved to help Steve Bessant (now also founder of Boost Ball) & James Averdieck (founder of Gü Puds) set up their next big thing - The Coconut Collaborative. As first employee I was involved in everything, and quickly realised that the issues and conundrums that I faced were most likely perplexing a lot of others in similar positions too.



Me selling The Coconut Collaborative ice cream sundaes in
Whole Foods, High Street Kensington | August 2015


The thing is, food businesses are really supply chain businesses. 


Yes you're creating and selling physical product, but the game is won or lost in the supply chain - in stock and cash-flow management. A product can't thrive if it's in the wrong place at the wrong time, or isn't of the necessary quality.


I created The Ops Kitchen to help bring together the knowledge, tips & quirks that others and I have learnt.


Here you will find information on relevant regulations, links to helpful tools and a discussion area where you can ask & answer questions. It's a mini wikipedia chatting about the operations involved in food startups.


I also offer two services to help you on your food industry journey:


1) Packaging labelling and barcode checks:

You're developing packaging and would like the consumer unit design and/or outer case to be checked against the packaging labelling and barcode regulations.


2) Over-the-phone (or in person if London based) consulting:

You want to get a better understanding of the detail behind food supply chains, or need help developing an aspect of your supply chain. Ideal when you find yourself in a product crisis and are uncertain how to proceed.


If you have any questions or would like to hear more about the services that I offer, please get in touch!